CNB Bank & Trust, N.A. provides Internet banking (E-Banking) access through Fiserv E-Banking Services, Inc. Fiserv requires all of its divisions and companies to take proactive steps to ensure that the systems they own or participate in contain adequate security measures to limit the possibility of unintended distribution of confidential information and the potential for fraud-related losses. The Internet Banking Service Bureau runs on a robust operating system. State of the art firewall technology is the first line of access to any information housed.
Included in this operating system is the capacity to allow only secure connections by end users. Utilizing Secure Socket Layer (SSL) technology, all transmissions of web pages and data between the financial institution and its customer are completely encrypted and are unreadable to any person or group trying to "intercept" the transmission. SSL encryption is the industry standard and is commonly used in Internet applications that require security and privacy for sensitive data.
Before the consumer accesses the Internet Banking Service Bureau solution, they are required to enter their user ID and password. Without the proper login, consumers cannot see or use any web pages within the E-Banking product.
Account Number Masking and Account Aliases
For security reasons, complete account numbers never appear on the computer screen. When the account number needs to be displayed, it appears as ####456789 instead of 123456789. Financial institutions have the flexibility to determine how many digits are "unmasked" and the masking will always occur from the left. Account "aliases" are user-defined titles for the consumers' accounts (i.e. "My Checking") and is used when displaying account information on the screen.
When consumers are accessing online information, their connection is automatically converted into a secure Internet communications session.
When consumers access their account information or any other sensitive data, an encryption system is automatically activated to protect the transmission of information from unauthorized sources.
Regardless of the efforts, the relative infancy of the Internet as a broad-based communication medium, when combined with the "open" nature of the Internet, make it impossible to guarantee absolute confidentiality in all circumstances. However, CNB Bank & Trust, N.A. continues to monitor and review the security procedures that it has in place to protect customer information. These measures are updated as practices change and new technology becomes available.
If you have any questions regarding these policies and procedures, please contact our Internet Banking Departments at firstname.lastname@example.org.